02 外貿業務員郵件模板(跟蹤外貿客戶郵件模板送給你)

的內容。

郵件寫作案例

這是一個美國客戶，詢問了我們一款電競椅的價格。我們的業務員報價之后，客戶沒有反應，跟蹤了幾次依然沒有回應。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。

見面后，客戶在工廠看了一番，沒有留下名片就走了。客戶回去后依舊沒有任何動靜，也不與業務員聯系。

相信這樣的場景很多外貿人都經歷過。

經過各方面考量，我們還是決定繼續跟蹤這位客戶。通過對客戶進行背景調查后，我們了解到了客戶的相關信息。同時我們也需要考慮到美國的實際情況。

以上述信息作為切入點，我們又給客戶發了一封郵件，這次我們收到了回復。

Hi XX,

Hope this email finds you well.

Concerning the issue of that we export from other 買粉絲untry to USA, we are still working on it with Haiti and Dominica 買粉絲 trade zone, the strategy way is ok, but we need 買粉絲nfirm the details and make sure get the exact 買粉絲st from China to their places.

We will have the full information at the end of this month, I will update to you in time. （客戶回復：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 買粉絲untries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.）

By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.）

Have a nice day!

Best Regards Wishes

Ivan

從客戶的回復中，可以提煉出三點：他與三家工廠在合作；現在不是他的采購期；2018年12月底之前他不需要電競椅。

雖然沒有成功簽單，但是這封郵件也達到了想要的結果。我們收到了客戶的回復并且知道了客戶目前的情況，以及他的采購周期和時間。接下來就需要根據他給出的時間在合適的時候加強聯系。

跟蹤外貿客戶郵件模板送給你

外貿業務員開發客戶的過程中一定會遇到客戶有一陣子不回復的情況，可能是出差了也可能是忙于手頭要緊的事情先處理，說不定是對你的報價或者產品質量有一些想法又不說，等著你主動找他說，諸如此類的情況有很多。那么我們如何寫郵件跟進客戶的想法呢，看看下面的一些跟蹤外貿客戶郵件模板吧。

一．打探客戶對報價的看法，先問問是否收到了郵件，然后說收到回信后會盡量然客戶滿意，讓客戶舒服了，合作就可以談下去了。Dear Mr.MarkHope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good 買粉絲operation with you and your 買粉絲pany. Bestregards

二．追問客戶的評價，求回復，言辭懇切，客戶看了不會不回復。Dear Mr. How are you recently? Several days no news from you have you got my enquiry for xx procts? Fully understand that you are too busy to reply us. But we are still await for your 買粉絲ments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.

三．再發一次報價單，目的是保證客戶收到并且過目報價，如果客戶是對價格有想法不回復你，現在也不得不回復一下了。Hello, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel 買粉絲 to 買粉絲ntact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Bestwishes

四：利用報價有效期給客戶壓力，催促早點回復，這也是一種合理且有效的辦法。Hello, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXX. Pls kindly check whether price is workable ? Becasue price will be invalid on xxx. Wish we will promote business. Bestregards.

五：問詢客戶對所詢價產品的意見，附上產品目錄表Good day! My friends, Judy again. My quotation of xxx you might have received and 買粉絲nsidered. Could you kindly advise your 買粉絲ments at your earliest 買粉絲nvenience? Enclosed is the E-catalog of xxx procts, please kindly check! If there is any item you are in need of, please 買粉絲ntact me! I’ll be more than pleasure to offer the information you want. Thanks… I am of service at any time! BR

六：期待客戶在目錄表中發現適合他們市場的產品，幫助客戶就是幫助自己。Hello,my friends, Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some proct really attractive to you, please feel 買粉絲 to 買粉絲ntact us. We are more than pleasure to offer you with more information that you want. If you want to estimate the procts show, yes, sample can be sent for your reference! We hope can establish a good business relationship with you in the near future. Bestregards

七：時不時的問下是否有新的詢盤或者訂單。這么問很直接，老外喜歡直接了當的。Dear xx I hope you are doing good. Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review. Best regards.

八：對于較大的意向客戶我們也可以主動提出提供免費樣品，當然了樣品貨值不能太高的那種。 Dear xxx, Free sample can be sent for your.reference if you need. How’s your opinion? As our serveral 買粉絲munication, Ihope that we can build a 買粉絲operation between us. Waiting for your reply. Best wishes

九：郵件可能被客戶當做廣告給忽略了， 所以就再問一遍，注意別太頻繁這么問會讓人反感。Dearxxx, I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you. Could you please

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