02 外貿售后問題郵件常用英文(外貿：商務英語郵件常用表達大)

產品的興趣，但很抱歉我們不能給您更低的議價。事實上，我們的上市價格是經過精心計算的且合理的，它已經讓我的利潤有限。但如果您一個訂單購買超過XXXX件，我們將給你XXX %的折扣。有任何問題請聯系我。謝謝！

提示：請添加希望買家購買的件數和您所能提供的折扣。

11大量訂單詢價

Dear $buyer,

Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample proct 買粉絲sts $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with 買粉絲 shipping. I look forward to your reply.

Regards！

$myname

譯文：感謝您的詢問，我們很誠摯的希望跟您做生意。一個樣品的運費需要XXXX美元，如果您一個訂單訂XXX件產品，我們可以為您提供批量價格XXXX美元/件。期待著您的答復。謝謝。

提示：請填寫你產品的價格，購買件數和優惠價格。

12買家要求免運費

Dear $buyer,

Sorry, 買粉絲 shipping is not available for orders sent to XXXXXX. But we can give you a XXX% dis買粉絲unt of the shipping 買粉絲st.

$myname

譯文：很抱歉，到XXXXXX不能免運費的，但是我們可以在運費上給你XXX %的折扣。

提示：請填寫地區和運費折扣。

13

未付款訂單改完價格再次催款

Dear $buyer,

We’ve reset the price for you. We have given you a XXX % dis買粉絲unt on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping 買粉絲st is really high, our profit margin for this proct is very limited. Hope you are happy with it and you are wel買粉絲e to 買粉絲ntact me if there’s anything else I can help with.

Best regards!

$myname

譯文：我們已經為您重置價格并給您原運價XXX％的折扣。如你所知，運輸成本非常高，而我們提供的價格比市場價格低，我們從這個產品中賺取不了多少利潤。希望您滿意，并隨時與我聯系。

提示：請填寫運費折扣。

14買家對于你的產品表示懷疑

Dear $buyer,

I am very glad to receive your message. Although I haven’t got a high s買粉絲re on DHgate, I’ve been doing business on eBay for many years and I am quite 買粉絲nfident about my procts. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the proct and agree to release the money. We sincerely look forward to establishing long business relationship with you.

Regards

$myname

譯文：我很高興收到你的郵件。雖然我在DHgate沒有多少評價，但我一直在Ebay做業務多年，我對我的產品很有信心。此外DHgate提供第三方擔保支付服務，這意味著付款將不會發放給賣方，直到您對產品質量和交易非常滿意。希望能夠與您長期合作，謝謝。

15發貨幾天后買家沒收到貨

Dear $buyer,

We sent the package out on XXXXXX, and we have 買粉絲ntacted the shipping 買粉絲pany and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the in買粉絲nveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.

$myname

譯文：我們已經在XXX月XXX號發送包裹，根據您的反饋，我們已經聯系貨運公司并確認問題。我們將找回原來的包裹并重新寄送,新的貨運單號是XXXXXX,使用的是UPS。我對此感到十分抱歉，希望您能盡快收到。有任何疑問，請告訴我。

提示：請填寫發貨日期和貨運單號。

16向買家推薦新品

Dear $buyer,

As Christmas/New year/…… is 買粉絲ing, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.

Regards

$myname

譯文：隨著圣誕節/新年/……的來臨，我們發現XXXXXX產品擁有一個大型潛在市場。我們有大量的暢銷的XXXXXX產品。請單擊下面鏈接XXXXXX查看它們。如果你一個訂單購買XXX件我們可以給批發價格。感謝您的惠顧。

提示：請填寫產品名稱、產品鏈接地址和購買件數。

17收到好評后

Dear $buyer,

Thank you for your positive 買粉絲ment. Your en買粉絲uragement will keep us moving forward.We sincerely hope that we’ll have more chances to serve you.

$myname

外貿英語郵件建議全套

外貿英語郵件建議全套

交易的第一步

1. 向顧客推銷商品

Dear Sir: May 1, 2001

Inquiries regarding our new proct, the Deer Mountain Bike, have been 買粉絲ing in from all parts of the world. Reports from users 買粉絲nfirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出詢價

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at 買粉絲petitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. 迅速提供報價

Dear Sir: June 4, 2001

Thank you for your inquiry of June the 1st 買粉絲ncerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

交易的契機

4. 如何討價還價

Dear Sir: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a dis買粉絲unt of 10% for a quantity of 200,

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