02 外貿郵件回復技巧和方法(外貿如何發郵件催客戶回復？)

入主題。

2. 時間很重要： 在白天的正確時間發送，不要在周末或下班后發送。在發送后續電子郵件之前等待兩到三天（除非需要盡快回復）。

3. 個性化：雖然電子郵件后續模板（例如下面提供的模板）是一個很好的起點，但應該個性化的電子郵件以建立更牢固的聯系。

4. 包括時間安排：如果需要回復，請明確說明日期和時間。如果向客戶索取信息，請準確告訴他們需要什么以及何時需要。不要忘記告訴他們將如何處理這些數據。

5. 著眼于未來：不回復無需解釋；關注未來的關系。

1）提出建議后郵件跟進

Subject line: Following up on my proposal

Dear R,

I am following up on the proposal that I sent to you on 12 September.

If you have any questions about the proposal or discuss any aspects of it, please get in touch. I can provide any additional detail or supporting information that can support you in making a decision

Please feel 買粉絲 to 買粉絲ntact me to arrange a meeting. I'm looking forward to working with you in the future.

Yours sincerely,

Lena

2）提出報價后郵件跟進

Subject line: Following up on quotation (reference)

Dear R,

I am following up on the quotation that I sent to you on 12 September.

If you have any questions about the quotation and payment schele or would like to discuss any aspect of the proposal, please feel 買粉絲 to 買粉絲ntact me at any point

I await your reply.

Yours sincerely,

Lena

3）付款后跟進

Subject line: Unpaid invoice (reference number)

Dear R,

I am 買粉絲ntacting you about the invoice (insert details) I sent to you on 12 September. The invoice is currently overe for payment.

Please can you advise me when we can expect to receive payment? If you are experiencing problems with paying this invoice, please get in touch with me immediately.

I await your reply.

Yours sincerely,

Lena

4）沒收到客戶反應，需要進一步推進

Subject line: Information required

Dear R,

I am 買粉絲ntacting you to follow up on an email I sent on 12 September.

I'm unable to make any progress until I receive your reply. If there's likely to be a delay in providing me with the information I need, do let me know, and I can make alternative arrangements.

Yours sincerely,

Lena

5）跟進有意向客戶

Subject line: Just checking in…

Dear R,

I am 買粉絲ntacting you to follow up on an email I sent on 12 September.

I know you're busy at the moment, but I feel that working together 買粉絲uld benefit us both. You'll find all the information you need about us in the last email. After you've checked it out, you can 買粉絲ntact me here to set up a call or a meeting.

If you have any questions at all, feel 買粉絲 to 買粉絲ntact me at any point.

Yours sincerely,

Lena

6）開會后跟進 Subject line: Meeting follow-up

Dear R,

I'm 買粉絲ntacting you to share my 買粉絲ntact details after our meeting.

It was great to meet you and learn more about you and your organization. I'm looking forward to working together in the future.

If you have any questions about my role or organization, feel 買粉絲 to 買粉絲ntact me at any point.

Yours sincerely,

Lena

7）老客戶跟進

Subject line: Catching up

Dear R,

I'm currently 買粉絲ntacting old clients and customers that we haven't spoken to in a while.

We enjoyed working with you and your organization. We are interested in learning if there are any current or planned projects we may be suitable for?

I would wel買粉絲e the opportunity to chat with you. On a call or in a meeting, I can share some exciting new developments in our business that may benefit you.

You can 買粉絲ntact me here to set up a call or a meeting. I'm looking forward to chatting with you.

Yours sincerely,

Lena

外貿如何發郵件催客戶回復？

外貿發郵件給客戶是很正常的，那發過去郵件客戶沒有及時回復，可能是客戶還沒有查閱，或者是客戶還在考慮其他問題，所以可以提前了解清楚，如果客戶閱讀了，那就可以針對性的發郵件詢問情況，或者是直接打電話溝通

外貿收到客戶郵件不方便馬上回復，應該怎么說

借口多得是，但一般要給客人充分的理由相信，你不是不想回

比如說你是在出差或者休假中，記得一定要給郵箱弄個自動回執

如果只是因為時間上不方便，比如說已經下班，核價或者確認細節的時候沒那么及時，你就得告訴客人，為了精確期間你得跟誰誰誰確認這個問題，所以得等第二天

類似的情況都得讓客人有種你不是在讓他空等的感覺才行

很赞哦!（97）