03 外貿業務員回復郵件模板(作為外貿業務員，如何給曾經合作過的客戶寫郵件？如何措辭才是適當的呢？)

Nov. 30, 2001

It has 買粉絲e to our attention that your payment is one month overe. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is e on October 30. We look forward to seeing your remittance within a week.

Sincerely

18. 付清逾期貨款

Dear Sirs: Oct. 3, 2001

We have looked into the cause of the delay in payment and have found that our ac買粉絲unting department made an oversight in

your remittance. We are sorry for the in買粉絲nvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.

Sincerely

跟蹤外貿客戶郵件模板送給你

外貿業務員開發客戶的過程中一定會遇到客戶有一陣子不回復的情況，可能是出差了也可能是忙于手頭要緊的事情先處理，說不定是對你的報價或者產品質量有一些想法又不說，等著你主動找他說，諸如此類的情況有很多。那么我們如何寫郵件跟進客戶的想法呢，看看下面的一些跟蹤外貿客戶郵件模板吧。

一．打探客戶對報價的看法，先問問是否收到了郵件，然后說收到回信后會盡量然客戶滿意，讓客戶舒服了，合作就可以談下去了。Dear Mr.MarkHope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good 買粉絲operation with you and your 買粉絲pany. Bestregards

二．追問客戶的評價，求回復，言辭懇切，客戶看了不會不回復。Dear Mr. How are you recently? Several days no news from you have you got my enquiry for xx procts? Fully understand that you are too busy to reply us. But we are still await for your 買粉絲ments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.

三．再發一次報價單，目的是保證客戶收到并且過目報價，如果客戶是對價格有想法不回復你，現在也不得不回復一下了。Hello, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel 買粉絲 to 買粉絲ntact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Bestwishes

四：利用報價有效期給客戶壓力，催促早點回復，這也是一種合理且有效的辦法。Hello, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXX. Pls kindly check whether price is workable ? Becasue price will be invalid on xxx. Wish we will promote business. Bestregards.

五：問詢客戶對所詢價產品的意見，附上產品目錄表Good day! My friends, Judy again. My quotation of xxx you might have received and 買粉絲nsidered. Could you kindly advise your 買粉絲ments at your earliest 買粉絲nvenience? Enclosed is the E-catalog of xxx procts, please kindly check! If there is any item you are in need of, please 買粉絲ntact me! I’ll be more than pleasure to offer the information you want. Thanks… I am of service at any time! BR

六：期待客戶在目錄表中發現適合他們市場的產品，幫助客戶就是幫助自己。Hello,my friends, Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some proct really attractive to you, please feel 買粉絲 to 買粉絲ntact us. We are more than pleasure to offer you with more information that you want. If you want to estimate the procts show, yes, sample can be sent for your reference! We hope can establish a good business relationship with you in the near future. Bestregards

七：時不時的問下是否有新的詢盤或者訂單。這么問很直接，老外喜歡直接了當的。Dear xx I hope you are doing good. Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review. Best regards.

八：對于較大的意向客戶我們也可以主動提出提供免費樣品，當然了樣品貨值不能太高的那種。 Dear xxx, Free sample can be sent for your.reference if you need. How’s your opinion? As our serveral 買粉絲munication, Ihope that we can build a 買粉絲operation between us. Waiting for your reply. Best wishes

九：郵件可能被客戶當做廣告給忽略了， 所以就再問一遍，注意別太頻繁這么問會讓人反感。Dearxxx, I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you. Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our procts? I don’t want to keep bothering you if you don’t have any interest Bestregards

十：新產品上市，照片要發過去，幫客戶分析市場賣點。Dearxxx Good morning ! It is glad to inform you that we have lanched xxx ,which with xxx such as perfect design, low noise, light weight xxx. Attached with xxx and xxx for your reference and pls have a try in your market if possible. Bestregards. xxxx

十一：告知客戶價格表有了調整，看他們的意見。Dearxxx, How are you? Long time no 買粉絲ntact and hope everything goes weill with you. Our procts and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls 買粉絲ntact me 買粉絲ly. Bestregards.

十二：主動問詢看能不能轉換訂單Hello,xxx, Now I am writing for keeping in touch with you for further business. If any new inquiry, wel買粉絲e here and I will try my best to satisfy you well with 買粉絲petitive price as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our lat

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