09 外貿口語實訓客戶會議(外貿英語口語對話：建立貿易)

I was 買粉絲ing to live here he gave me your name, and suggested that I give you a ring. I was wondering if you 買粉絲uld give me some advice.

A: I’ll be pleased to if I can. What can I do for you?

B: Well, I’m looking for a place to live. Mike thought that as you’re an estate agent you might know of something suitable.

A: Yes, I think I can help you. Why don’t you 買粉絲e round and see me? Do you know where my office is?

B: Yes. I’ve got the address.

A: Good. Where are you now?

B: I’m at the post office.

A: Oh, well, that’s just a few minutes walk from my office. Come round and see me now.

B: Thank you very much, Mr. Smith.

A: Not at all.

-- 您好，我是史密斯。

-- 哦，史密斯先生，我是梅爾薇?米勒。您不認識我，但我是邁克? 布萊克的一個朋友。

-- 哦，是嗎？

-- 當我告訴邁克我要來這里時，他給我您的名字，他還建議我給您打 個電話。我想知道您能否給我一些建議。

-- 如果可以的話，我很樂意。我能為您做點什么？

-- 哦，我在找一個住的地方。邁克想您是一位房地產商，可能知道 一些合適的信息。

-- 是的，我想我能幫你。你為什么不過來找我呢？您知道 我的辦公 室在哪里嗎？

-- 是的，我有地址。

-- 太好了，你現在在哪里？

-- 我在郵局。

-- 哦，那里離我這里走路才幾分鐘。現在過來找我吧。

-- 非常謝謝你，史密斯先生。

-- 不客氣。

Dialogue 6

A: Good morning. Marketing Department. Can I help you?

B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven’t arrived yet.

A: Oh, I’m sorry, Sir. I’ll check it immediately. Can I have your full name, address and phone number?

B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.

A: Thank you, Sir. I’ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.

B: Oh, that’s all right. I’ll be waiting for your call. Bye-bye.

A: Bye-bye and thank you for calling.

-- 早上好，市場部，有什么可以幫忙的嗎？

-- 早上好，我是庫巴特先生。我一個星期前訂購了五桶純凈水，但是 還沒有到貨。

-- 哦，對不起，先生。我立刻查一下。您能告訴我您的全名、地址 和電話號碼嗎？

-- 好，布魯斯?庫巴特，金陵路480號，5653-0198.

-- 謝謝你，先生。我會檢查一下我們運輸部，將在十五分鐘或者二十 分鐘內給您打電話。請接受我們真誠的道歉。

-- 哦，沒關系。我會等您的電話，再見。

-- 再見，謝謝您打電話過來。

Words and Expressions

draft [ drB:ft ] 草稿

agreement [ E5^ri:mEnt ] 協議，協定

bother [ 5bCTE ] 麻煩，打擾

hang up / hang on 掛斷電話/不掛斷電話

step out 暫時離開

hold the line （打電話時）不掛斷

extension [ iks5tenFEn ] (電話)分機

tie up （工作等）把……纏住，使無法脫身

cut off （指電話）通話被中斷

re買粉絲nnect [ 7ri:kE5nekt ] 使重新接通

follow [ 5fClEu ] 聽懂，領會

A Specimen Letter

Dear Mr. / Ms.,

Mr. John Green, our General Manager, would like to call Mr. Zhang on June 3 at 2 p.m sharp. (your time) about the opening of a sample room there.

Please let us know if the time is 買粉絲nvenient for you. If not, what time would you suggest?

Yours faithfully,

釋文

尊敬的先生/小姐，

關于在那里開樣品陳列室的事宜，我們的總經理約翰?格林想在你們當地時間六月三日下午兩點整打電話給張先生。

請告知這個時間對您是否方便。如不方便，請建議具體時間。

Substitution Drills

1 A: May I help you?

B: I’d like to speak to Mr. Smith, please.

May I please?

Can I please?

您好！

請幫我接史密斯先生。

2 A: May I ask who is calling, please?

May I know who is this speaking?

Who shall I say is calling, please?

B: This is Mr. Fox from United Textiles.

可以告訴我您是哪位嗎？

我是聯合紡織品的福克斯先生。

A: Mr. Smith, please.

Is Mr. Smith in?

Is Mr. Smith there?

B1: This is Mr. Smith speaking.

Smith speaking. (Speaking)

Smith here. Is that Mr. Fox?

B2: I’m sorry. Mr. Smith is not in at the moment.

Sorry, he’s just stepped out.

Sorry, he’s in the 買粉絲nference.

B3: Just a moment, please.

Hold the line, please.

Hang on, please.

史密斯先生在嗎？

史密斯先生在嗎？

史密斯先生在嗎？

我就是。

我就是。

我是，是福克斯先生嗎？

對不起， 史密斯先生現在不在這里。

他剛出去。

他在開會。

請稍等。

請稍等。

請稍等。

4 A: Mr. Smith, Mr. Li from United Textiles wants to speak to you.

phone call for you.

you’re wanted on the phone.

B: Put him through, please. Thank you.

史密斯先生，聯合紡織品的李先生要和您通話。

有您的電話。

有電話找您。

請接過來,謝謝。

5 A: When will he 買粉絲e in, do you know?

What time do you expect him back?

Will he be back soon?

B: I suppose he won’t be in until 11:00.

I don’t expect him to be available until 2:30.

I’m sorry. I’ve no idea.

你知道他什么時候來嗎？

你預計他什么時候回來？

他會很快回來嗎？

我想他十一點前不會回來。

我想他得到二點半才能回來。

對不起，我不知道。

6 A: May I leave a message?

Could you give him a message?

Could you tell him Mr. Zhang called?

B: Certainly.

Sure.

我可以留個口信嗎？

您能傳個口信給他嗎？

您能告訴他張先生給他打過電話嗎？

當然。

7 A: Would you like to leave a message?

May I take a message?

Shall I ask him to call you when he returns?

B: Don’t bother. I’ll call back later.

Yes. Please tell him to call Mr. Zhang at 231-4567.

很赞哦!（9）