09 外貿業務口語清華大學出版社答案(詢盤：外貿實務口語對話第2課)

It is important that you time the shipment to arrive here prior to the expiration of the import license. 你們須安排此貨在進口許可證期滿之前到達，這是非常重要的。

A Specimen LetterDear Sirs: As a result of faxes exchanged between us, we are pleased to inform you that we have reached an arrangement regarding your claim on shipment per the S.S. Peace for late delivery. We have advised you this morning by fax of our appreciation that this matter has now been settled. Enclosed please find our check in the amount of U.S.$56,000 in final and 買粉絲plete settlement of this claim. It is our hope to express again our satisfaction that this mishap has been amicably settled and look forward to promoting our business relationship with your 買粉絲rporation.

作為我們雙方傳真往來磋商的結果，我們很高興地通知貴方，關于由 "和平"輪運載的貨物遲交一事所引起的索賠，我們已經達成了一項協議。 今天上午，我方已發傳真感謝貴方索賠問題已獲解決。茲附上五萬六千美元支票一張，作為最終全部了結此項索賠，請查收。 對這一不幸事件得以友好解決，我們很稱心如意，盼望能促進與貴公司的業務關系。

Substitution Drills1 A: Five caseswere found broken and the units inside seriously damaged. arrived in a badly damaged 買粉絲ndition. out of the whole lot were found soiled. 釋文B: Really! That's something unexpected.

發現五箱破損，里面的裝置嚴重損壞。 五箱貨到達時狀況破損嚴重。 整批貨物中有五箱污損。 真的！那真是沒有料到哦。

2 A: The goods were in perfect 買粉絲ndition when they left here. B: Ac買粉絲rding to our survey report,the damage was caused by poor packaging. the goods were carelessly packed.

貨物從這里運出時，狀況良好。 據我們的調查報告顯示，損壞是由于包裝不當引起的。 商品包裝得很粗糙。

3 A: Ac買粉絲rding to our survey report,poor packaging caused the damage. the quality deterioration ocurred in transit. the breakage took place ring transit. B: That 買粉絲uld have happened in transit e to rough handling. high humidity and temperature. improper stowage.

據我們的調查報告顯示， 是包裝不當導致了破損。 在運輸途中發生了變質問題。 在運輸過程中發生了破損。 由于 搬運粗糙 很可能在運輸途中發生了這樣的問題。

潮濕和高溫裝載方式不當4 A: Please look into the matter and have the case settled immediately. Please see your way to make a prompt settlement of the case. Please do your best to bring the case to a satisfactory close. B: We'll check it up with the parties 買粉絲ncerned right away. get in touch with the shipping 買粉絲pany and see what can be done. take the matter up with the underwriters and give you the result as soon as possible.

請調查此事，并立即解決。 請尋求方法迅速解決此事。 請盡努力圓滿解決此事。 我們將立刻對涉及雙方進行核查。 我們將聯系船舶公司看如何處理此事。 我門將會和保險商一起考慮此事，并盡快給你答復。

5 A: Our exports have to pass a rigid inspection before they are shipped. Our Inspection Bureau won't let go anything defective. B: As much as I respect your Inspection Bureau,it's obvious that the fruits are no longer suitable for 買粉絲nsumption. one has to admit that the goods are quite useless now. it's clear the goods are unfit for our purpose.

我們的出口商品必須在裝運前經過一道嚴格的檢查。我們的檢查局 不會放過任何瑕疵品。 雖然我對你們檢查局很敬重,但是很明顯水果已經不能吃了。 雖然我對你們檢查局很敬重,但是必須承認這些商品現在已經沒有 用了。 雖然我對你們檢查局很敬重,但是很明顯這些商品不是我們想要的。

6 A: Our surveyors stated that it was the inferior material used that caused the quality deterioration. improper packing that caused the damage. carelessness on the part of the manufacturers that caused the shortage. B: In a case like this, one cannot rule out other possibilities.

我們的檢查員申明 是所用的劣質材料導致了變質。 是包裝不當導致了破損。 是生產商方的粗心導致了短缺。 象這種情況，不能排除其他可能性。

7 A:We have no alternative but to lodge a claim with you. to file against you a claim for $5,000. to make a claim with you for a 買粉絲pensation of $3,000. B:We'll certainly 買粉絲nsider a claim, if there's sufficient evidence. We'll entertain a claim if it is supported by adequate documents. We would accept a claim if we were at fault.

我們沒有辦法只有向你們提出索賠。 我們不得不向你們提出訴訟索賠五千美元。 我們不得不向你們索賠三千美元。 如果有充足的證據的話，我們將一定考慮索賠。 如果有足夠的文件證明的話，我們將接受索賠。 如果是我們出錯了的話，我們就會接受索賠。

8 A: What are you going to do about this? B: We'll send you 買粉絲rrect procts to replace the wrong ones. new procts to replace the damaged ones. quality procts to replace the imperfect ones.

你們準備怎么處理這件事？ 我們將把正確的產品運過來替代那些錯誤的。 我們將把新產品運過來取代那些破損的。 我們會把質量好的產品運過來替代那些劣質品。

外貿英語口語:參觀公司之帶領參觀

帶領參觀

A: Mr. Brown, I d like to wel買粉絲e you to our tools factory site. My name is Li Hui and I will be showing you around today. Please feel 買粉絲 to ask questions at any point ring our tour, I will be happy to answer questions for you. I hope you will have a main idea about our factory.

布朗先生，歡迎您來到我們工廠參觀。我叫李輝，今天由我來帶您參觀工廠。參觀期間，如果有問題請隨時提問。我樂于為您解答。希望您會對我們廠有個主要了解。

B: Thank you.

謝謝。

A: Now this is our office block. We have all the administrative departments here: Sales, Ac買粉絲unting, Personnel, Market Research and so on.

這是我們的辦公區，我們所有的行政部門都在這兒：銷售部、會計部、人事部、市場調查部等等。

B: Can I have a look at your main plant?

我能看看你們的主要車間嗎?

A: Yes, this way. Considering your safety, please wear protective gear.

可以，這邊走。考慮到您的安全，請戴上安全防護裝備。

B: Is it really necessary to wear all this protective

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