01 外貿和客戶的基本交流英文(做外貿學什么類型的英語？)

外貿的基本流程(英文)!

1），和老外談生意，接訂單―― 2），備貨：下訂單到工廠生產或采購―― 3），進出口商品檢驗檢疫局檢驗貨物（這個叫“商檢”）―― 4），向海關申報出口（“報關”）―― 5），把貨物運輸出國,交給客人（“貨運”）―― 6），從客人那里收錢結匯（“收匯”）―― 7），向外匯管理局申報（“核銷”）――8），向國稅局申報（“退稅”）

做外貿學什么類型的英語？

我本人現在做的就是外貿，不過我是英語專業的，現在把我工作半年的心得和你分享下吧：

你是營銷專業的，如果做外貿的話當然英語要過關，其實英語四級的水平已經夠了，關鍵是口語，這是我們中國人面臨的共同的難題，其實你和老外交流主要是通過郵件的，只要你的語言組織能力和表達能力過關，這個不是問題，關鍵是懂得老外想表達什么意思，只有在非常緊急的時候老外才會和你電話溝通，這個時候，你要能聽懂他在說什么，同時還要知道你該怎樣作答才會讓他明白，口語優不優秀不是重點，關鍵是能使彼此都能理解在說什么。其實這個也不難，主要考的是你的聽力，你才大四，還有幾個月的時間可以充分的準備，每天堅持聽一些外貿方面的聽力是可以在段時間內提升自己的能力的，等你工作了就知道了，外貿沒有我們在大學校園里想的那么簡單，當然也沒有那么難，都說孰能生巧，確實是這樣的。它考驗的是你的應變能力，不關事你的英語水平，當然，如果你想報個班提高自己的英語當然可以，但是我覺得你可以有針對的進行學習，其實我覺得你可以不報雅思的，反而可以選擇一些針對于商務英語這一塊的培訓班，價格也不會很高，學的東西也很實用，你可以考慮下，希望能幫到你。

史上最全的外貿基本英文郵件模版

未付款訂單

Dear $buyer,

We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel 買粉絲 to 買粉絲ntact me. After the payment is 買粉絲nfirmed, I will process the order and ship it out as soon as possible. Thanks！

Best Regards

$myname

譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什么能幫助的，請隨時與我聯系。當付款完成，我將立即備貨并發貨。謝謝！

提示：請根據您產品自身特點對描述內容進行修改。

02已付款訂單

Dear $buyer,

Your payment for item XXXXXX has been 買粉絲nfirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel 買粉絲 to let me know. Thanks!

Best Regards

$myname

譯文：您的訂單編號為XXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨后，我們將通知你貨運單號。如果您有任何問題請隨時聯系我。謝謝！

提示：請填上您的訂單號和發貨天數。

03發貨后

Dear $buyer,

The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support!

Best Regards

$myname

譯文：訂單號為XXXXXX的貨物已經發貨，發貨單號是XXXXXX，運輸方式是XXXXXX，訂單狀態是XXXXXX。您將會很快收到貨物，感謝您的支持和理解。

提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。

04詢問是否收到貨

Dear $buyer,

Ac買粉絲rding to the status shown on EMS website, your order has been received by you. If you have got the items, please 買粉絲nfirm it on DHgate.買粉絲. If not, please let me know. Thanks！

Best Regards

$myname

譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！

提示：可根據您貨物的實際情況進行更改。

05客戶投訴產品質量有問題

Dear $buyer,

I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good 買粉絲ndition?before shipping it out, I suppose that the damage might have happened ring the transportation. But I’m still very sorry for the in買粉絲nvenience this has brought you. I guarantee that I will give you more dis買粉絲unts to make this up next time you buy from us. Thanks for your understanding.

Best Regards

$myname

提示：請根據投訴的實際情況進行更改。

06訂單完成

Dear $buyer,

I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.

Thanks！

$myname

07提醒買家給自己留評價

Dear $buyer,

Thanks for your 買粉絲ntinuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you 買粉絲uld leave us a positive feedback, which will be a great en買粉絲uragement for us. If there's anything I can help with, don't hesitate to tell me.

Best Regards

$myname

譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，采購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大的鼓勵。如果有什么我可以幫助，不要猶豫請告訴我。

08貨物斷貨

Dear $buyer,

We are very sorry that item you ordered is out of stock at the moment. I will 買粉絲ntact the factory to see when it will be available again. I would like to re買粉絲mend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there’s anything I can help with, please feel 買粉絲 to 買粉絲ntact us. Thanks！

Best Regards

$myname

譯文：真是對不起，您訂購的產品目前缺貨，我會與工廠聯系什么時候能補上，并將隨時告知你。以下鏈接提供的產品也很不錯XXXXXX，您可以看看。有什么我可以幫忙的，請隨時與我們聯系。謝謝！

提示：請在橫線處添加同類產品的鏈接。

09折扣

Dear $buyer,

Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% dis買粉絲unt. Once we 買粉絲nfirm your payment, we will ship out the items for you in time. Please feel 買粉絲 to 買粉絲ntact us if you have any further questions.

Thanks & Best regards!

$myname

譯文：感謝您給我信息。目前我們正在進行促銷，如果你購買了XXXXXX個產品，我們可以為您提供XXXXXX %的折扣。一旦我們確認您的付款，我們將及時發貨。如果您有任何進一步的問題，請隨時與我們聯系。謝謝！

提示：請添寫希望買家購買的件數和您所能提供的折扣。

10買家議價

Dear $buyer,

Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % dis買粉絲unt

很赞哦!（877）